Privacy Policy

Nkponani Limited (“NCS”) is committed to protecting the privacy of individuals who interact with our services, websites, and products (collectively, the “NCS Service”). This NCS Policy Statement (“Privacy Notice”) explains how we collect, use, disclose, and safeguard personal information in connection with the NCS Service.

This Privacy Notice applies to personal information we process as a controller. It does not apply to personal information we process on behalf of our customers as a processor or service provider, which is governed by our customer agreements. For more information about cookies and how we use them, please read our Cookie notice.

We collect personal information you provide to us, information we generate about you, and information we obtain from other sources.

We use personal information to provide, maintain, and improve the NCS Service, to communicate with you, to comply with legal obligations, and for security, fraud prevention, and research purposes.

We use cookies and similar technologies to provide and secure the NCS Service, to understand how it is used, and to improve it. For more information about cookies and how we use them, please read our Cookie notice.

We share personal information with NCS affiliates, service providers, and partners as necessary to provide the NCS Service, and as required by law. We do not sell personal information.

Personal information may be processed and stored in Nigeria and other countries where NCS or its service providers maintain facilities. We implement appropriate safeguards for international transfers as required by applicable law.

We maintain organizational, technical, and administrative measures designed to protect personal information from unauthorized access, loss, misuse, or alteration. See our Information Security Management System (ISMS) Statement also.

We may work with third parties to deliver advertising and analytics. These third parties may collect information about your online activity over time and across websites. For more information about third-party advertising, including interest-based ads.

You may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing, subject to applicable law. To exercise these rights, contact us using the details in the “Contacts, Notices, and Revisions” section.

The NCS Service is not directed to children, and we do not knowingly collect personal information from children without parental consent where required by law.

We retain personal information for as long as necessary to provide the NCS Service, comply with legal obligations, resolve disputes, and enforce our agreements.

If you have questions about this Privacy Notice or our privacy practices, contact us at compliance@nkponani.com. We may update this Privacy Notice from time to time and will post the updated version on this page.

Depending on your location, additional privacy rights and disclosures may apply. Where required, we will provide jurisdiction-specific information at the point of collection or upon request.

Information You Give Us

You provide information when you use the NCS Service. For example, you might supply us with such information as:

• your name, email address, and contact details;
• your billing and payment information;
• your account and authentication credentials;
• content you submit, post, or upload to the NCS Service; and
• communications you send to us.

Automatic Information

We automatically collect information when you use the NCS Service, such as:

• device and browser information;
• log data, including IP address, access times, and pages viewed;
• usage and performance data; and
• cookies and similar technologies as described in our Cookie notice.

Information from Other Sources

We may obtain information about you from other sources, including:

• our affiliates and partners;
• public databases; and
• service providers acting on our behalf.

Information You Can Access

Examples of personal information you can access through the NCS Service include:

• your profile and account information;
• your service configuration and settings;
• your billing and subscription details; and
• your support and communication history.